This Privacy Policy describes how Van Dyke Coffee LA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at vandykecoffeela.com, place an order for pickup, contact us, or otherwise interact with us (collectively, the "Services"). In this policy, "you" and "your" mean you as a customer, website visitor, or other individual whose information we collect.

Please read this policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We'll post the revised policy on the Site and update the "Last updated" date above.

What Information We Collect

The information we collect depends on how you interact with us.

Information you give us directly:

• Contact details such as your name, email address, and phone number — for example, when you submit our contact form, place a pickup order, or ask about a private event.
• Order information such as the items you order, pickup details, and payment confirmation.
• Job applications such as the information you choose to include if you apply to work with us.
• Any other information you choose to include when you communicate with us.

Information we collect automatically:

When you visit our Site, we may automatically collect certain usage information using cookies and similar technologies, including your device and browser type, IP address, and how you interact with our pages.

Information from third parties:

We may receive information from service providers that help us run the Site and our business, such as our website host, our online ordering platform, and our payment processor (who handles your payment information directly).

How We Use Your Information

We use your personal information to:

• Provide the Services, including processing and fulfilling your pickup orders and responding to your requests.
• Communicate with you about your orders, questions, applications, or events.
• Send you marketing or promotional messages where you've asked to receive them — you can opt out at any time using the unsubscribe link in our emails.
• Understand and improve how our Site and Services are used.
• Detect, investigate, and prevent fraudulent, illegal, or unauthorized activity.
• Comply with our legal obligations and enforce our terms.

Cookies

Like most websites, we use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use our pages. Most browsers accept cookies automatically, but you can usually adjust your browser settings to remove or reject them. Blocking cookies may affect how parts of the Site work.

Where required, we honor browser-based opt-out signals such as the Global Privacy Control (GPC).

How We Share Your Information

We do not sell your personal information for money. We may share it in the following circumstances:

• With service providers who perform functions on our behalf, such as website hosting, online ordering, payment processing, email delivery, and analytics.
• When you direct us to, such as sharing information needed to complete your order.
• To comply with the law or respond to lawful requests, to enforce our terms, or to protect our rights and the safety of others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets.

Third-Party Links

Our Site may link to websites or platforms we don't operate, such as our online ordering partner, Instagram, or Yelp. We're not responsible for the privacy practices of those sites — please review their policies before providing them with your information.

Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention

No method of transmission or storage is completely secure, and we can't guarantee absolute security. Please avoid sending sensitive information through insecure channels. We keep your personal information only as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have rights over your personal information, such as the right to access, correct, or delete it, to receive a copy of it, to opt out of certain uses, or to withdraw consent. These rights may be subject to legal limits. To exercise any of them, contact us using the details below. We won't discriminate against you for exercising your rights, and we may need to verify your identity before responding.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us at:

Van Dyke Coffee LA
3182 W Olympic Blvd, Los Angeles, CA 90006
Phone: (323) 840-2000
Email: vandykecoffee.la@gmail.com

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